Learning & Development Executive
Director of Training Services at Riskonnect · 15+ years building world-class learning experiences that drive measurable business impact
About
With over 15 years of experience in learning and development, I specialize in building global education strategies that drive both customer success and employee growth. My work sits at the intersection of instructional design, technology, and organizational strategy.
I've led teams across Riskonnect, Traliant, and KPA — launching 300+ training programs, securing board funding, and consistently delivering results that exceed targets. I bring an insatiable curiosity, a passion for continuous learning, and a deep commitment to the people I lead.
Core Competencies
Career Journey
Directing global education strategy to drive both customer and employee enablement. Leading a high-performing, cross-regional team to deliver scalable, innovative training solutions aligned with business goals. Focused on integrating technology, including AI, to enhance product adoption, career development, and customer success.
Recognition
Thought Leadership
Planned and facilitated a high-impact Content Summit, bringing together executive team members from all departments to drive data-informed decision-making using performance metrics, NPS scores, and market research.
Hosted a customer event at the national SHRM conference, presenting insights on current product initiatives and sharing a forward-looking vision of future innovations.
Delivered an in-depth session on web design usability standards in eLearning, attended by over 500 participants.
Participated as a panelist in a dynamic discussion on LMS functionality, sharing insights on system capabilities and best practices for optimizing learning management platforms.
Co-facilitated an engaging session on the Product Department during the annual company summit, guiding discussions on key initiatives and strategic priorities.
Written Work
What Others Say
"Lisa exemplifies a leader and manager. She is very organized and made it very clear the direction and objectives of our ..."
"Lisa is a true professional with deep expertise in compliance training and eLearning solutions. Her ability to grasp com..."
"Lisa is a rising star. As Vice President of Content, she leads a global team of talented and creative e-learning profess..."
"Lisa is probably the best manager I've ever had and brings the most balanced skillset I have ever seen in many years at ..."
"Lisa has done an incredible job for Traliant. She manages one of the largest groups at Traliant and has consistently del..."
Professional Community
Let's Connect
I'm always open to connecting with fellow learning professionals, exploring new opportunities, or discussing how strategic L&D can transform organizations.